Privacy policy.

Privacy Policy for Glow Artistry Med Spa

Effective Date: December 13th,2024
Last Updated: December 13th, 2024

Glow Artistry Med Spa ("we", "our", or "the Site") respects the privacy of our visitors and clients. This Privacy Policy outlines how we collect, use, and protect your Personal Information when you visit our website [glowartistryshop.com] ("Site") or make a purchase. By using our Site or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our Site:

A. Device Information

When you visit our Site, we automatically collect certain information about your device and your interactions with the Site. This includes:

  • Examples of Personal Information: IP address, browser version, time zone, device type, pages viewed, and links clicked.

  • Purpose: To ensure the Site loads correctly for you and to help us analyze and improve the Site’s performance.

  • Source: This data is collected automatically via cookies and other technologies such as web beacons, tags, and pixels.

B. Order Information

If you make a purchase, we collect personal details necessary to fulfill your order:

  • Examples of Personal Information: Name, billing and shipping address, email address, phone number, payment information (credit/debit card details or PayPal).

  • Purpose: To process payments, arrange shipments, provide invoices or confirmations, and communicate with you regarding your order.

C. Customer Support Information

If you contact us for customer support or inquiries:

  • Purpose: To assist with your queries and provide effective customer service.

  • Source: We collect this information directly from you.

D. Marketing and Communication

With your consent, we may collect your contact information (such as email or phone number) to send promotional messages about new treatments, products, or special offers. We use this information to keep you informed about our latest services.

E. Minors

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If you believe we have collected information about a child under 18, please contact us immediately so we can delete the data.

2. How We Use Your Information

We use your Personal Information for the following purposes:

  • To process transactions and fulfill your orders.

  • To communicate with you about your orders, services, and promotions.

  • To improve our website and customer experience through analytics and feedback.

  • To send you marketing communications with your consent (e.g., newsletters, special offers).

We may also use your information for the following purposes:

  • To comply with legal obligations, such as responding to legal requests or protecting our rights.

  • To prevent fraud by analyzing transactions and detecting suspicious activity.

3. Sharing Your Information

We do not sell or rent your Personal Information. However, we may share it with trusted third parties to help us fulfill our services:

  • Service Providers: We use platforms like Shopify to power our online store and payment processors to handle transactions. These third-party services are bound by their own privacy policies.

  • Advertising Partners: We may share your data with advertising partners (e.g., Google, Facebook) for targeted ads based on your preferences.

  • Legal Compliance: We may disclose your information to comply with legal obligations or to protect our rights, as required by law.

For more information on how third parties use your Personal Information, you can review Square’s Privacy Policy here: Square Privacy Policy

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze how our Site is used. Cookies are small data files placed on your device when you visit our Site.

  • Types of Cookies We Use:

    • Necessary Cookies: Essential for the functionality of the Site, such as the shopping cart and checkout processes.

    • Analytics Cookies: Used to analyze visitor behavior and optimize the Site (e.g., Shopify analytics, Google Analytics).

    • Advertising Cookies: Help us target ads based on your browsing activity.

You can control cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of the Site.

For more information on how to manage cookies, visit: All About Cookies.

5. Behavioural Advertising and Opt-Out

We use behavioural advertising to offer you personalized ads based on your interaction with our Site. This includes:

  • Google Analytics: We use Google Analytics to understand how users interact with the Site. You can learn more about Google’s practices here: Google Privacy Policy.

  • Social Media Platforms: We may show ads on Facebook or Instagram based on your interactions with our Site.

If you would like to opt-out of targeted advertising, you can visit the following links:

You can also visit the Digital Advertising Alliance to manage your preferences: Opt-out Portal.

6. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your Personal Information:

  • Access: You can request access to the Personal Information we hold about you.

  • Correction: You can request that we update or correct your Personal Information.

  • Deletion: You have the right to request the deletion of your Personal Information.

  • Portability: You may request that your Personal Information be transferred to another service provider.

  • Objection: You can object to the processing of your data in certain circumstances.

For EEA residents, we process your data based on consent, the performance of a contract, and compliance with legal obligations. If you wish to exercise your rights, please contact us using the details below.

For California residents, you may also exercise your California Consumer Privacy Act (CCPA) rights.

7. Data Retention

We retain your Personal Information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request that we delete your data at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When changes occur, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Glow Artistry Med Spa
1281 Johnston Road
White Rock, BC V4B 3Y9
info@glowartistry.ca
(778)536-4569

For EEA residents, you also have the right to lodge a complaint with a data protection authority.

This version of the privacy policy is more personalized to reflect the services provided by a med spa while also being aligned with common privacy standards. Make sure to review this content with your legal advisor to ensure compliance with all applicable laws.